Return and Refund Policy

At Tanti, your satisfaction is our priority. We strive to ensure every product meets your expectations. However, if you wish to return or exchange an item, please follow the guidelines below:

1. Easy Returns and Exchanges
“Not fully satisfied? No worries. TANTI offers easy returns and exchanges within 3 days of delivery. We’re committed to making your shopping experience smooth and worry-free.”

2. Eligibility for Returns
To be eligible for a return or exchange:
– The item must be unused, unworn, and in the same condition as received.
– It must be returned in its original packaging, including tags, labels, and accessories (if any).
– A valid proof of purchase (invoice/receipt) must be provided.

3. Non-Returnable Items
Certain items cannot be returned, including:
– Customized or personalized products.
– Discounted or sale items (unless defective or damaged).
– Personal care items, intimate apparel, and hygiene-related products.

4. Return Process
– To initiate a return, please contact us at WhatsApp +91 8639345540 within 3 days of delivery.
– You are required to print and attach the invoice (provided by us) and seal the package properly before pickup.
– Our team will arrange the pickup from your location — you don’t need to worry about it.
– To return, a minimal reverse shipping charge ₹50 will be applicable.
– Once we receive the product and it passes our quality check, your refund will be processed accordingly.

5. Refunds
– Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed to your original payment method within 7–10 business days.
– Shipping charges (if any) are non-refundable.

6. Exchanges
– If you wish to exchange an item for a different size or product, we will process it subject to availability.
– The exchange process is the same as the return process for the item you wish to exchange.
– You’ll need to attach the invoice, seal the package properly, and hand it over to our pickup executive during collection.
– Meanwhile, we will initiate the dispatch of your exchanged item from our end.
– For exchanges, a minimal reverse shipping charge ₹35 will be applicable.
– In case the desired product is unavailable, a refund will be issued as per our refund policy.

7. Damaged or Defective Items
– If you receive a defective, damaged, or incorrect item, please notify us immediately with photo/video proof at support@tantiofficial.com.
– We will arrange for a replacement or full refund at no extra cost to you.

8. Late or Missing Refunds
– If you haven’t received your refund within the stated timeframe, please check with your bank or payment provider first.
– If the issue persists, contact us at support@tantiofficial.com for assistance.

9. Contact Us
For any questions or concerns regarding our Return and Refund Policy, please contact us at:

Tanti 
Website: https://tantiofficial.com
Email: support@tantiofficial.com
Phone: +91 8639345540