Return and Refund Policy

At Tanti, customer satisfaction is our priority. This Return and Refund Policy explains how we handle returns, exchanges, and refunds for purchases made on our website https://tantiofficial.com.

1. Easy Returns and Exchanges
“Not fully satisfied? No worries. TANTI offers easy returns and exchanges within 3 days of delivery. We’re committed to making your shopping experience smooth and worry-free.”

2. Eligibility for Returns
To be eligible for a return or exchange:
– The item must be unused, unworn, and in the same condition as received.
– It must be returned in its original packaging, including tags, labels, and accessories (if any).
– A valid proof of purchase (invoice/receipt) must be provided.

3. Non-Returnable Items
Certain items cannot be returned, including:
– Personal care items, intimate apparel, and hygiene-related products.
– Discounted or sale items (unless defective or damaged).
– Customized or personalized products.

4. Return Process
– To initiate a return, please contact us at support@tantiofficial.com or call us at +91 8639345540 within 3 days of delivery.
– Our support team will provide you with instructions for shipping the item back to us.
– Return shipping costs may be borne by the customer unless the product is defective, damaged, or incorrect.

5. Refunds
– Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed to your original payment method within 7–10 business days.
– Shipping charges (if any) are non-refundable.

6. Exchanges
– If you wish to exchange an item for a different size or product, we will process it subject to availability.
– In case the desired product is unavailable, a refund will be issued as per our refund policy.

7. Damaged or Defective Items
– If you receive a defective, damaged, or incorrect item, please notify us immediately with photo/video proof at support@tantiofficial.com.
– We will arrange for a replacement or full refund at no extra cost to you.

8. Late or Missing Refunds
– If you haven’t received your refund within the stated timeframe, please check with your bank or payment provider first.
– If the issue persists, contact us at support@tantiofficial.com for assistance.

9. Contact Us
For any questions or concerns regarding our Return and Refund Policy, please contact us at:

Tanti 
Website: https://tantiofficial.com
Email: support@tantiofficial.com
Phone: +91 8639345540